This past weekend, The Social Media Club of American University hosted a profoundly educational event on my (alma mater, American University’s) campus, the Social Learning Summit. It was the first of its kind to take place at a university and ended up being hugely successful, in my opinion.
When Alex Priest reached out a few months back to see if I would be interested in speaking, I was honored. I joined a panel focused essentially on the question, “How can social media be used to communicate science with the public?” or…simply put, “How can social media make science cool?”
Fellow panelists and I (@ProfRubega, @GreenAU, @starfocus, @JLVernonPHD) ended up touching on some fantastic points, from the non-profit perspective, to the professor’s perspective to the agency perspective.
While jotting down some notes during the panel, I found the following to be the most interesting which stood out to me as the ways different groups/organizations/individuals best utilize social media in their communications around science :
- The viral nature of the Internet: Good vs. evil – The ability for things to go “viral” on the web is exactly what some companies are looking for, particularly nonprofits that don’t often have the means for the paid media to get messages out there. But for some, particularly pharmaceutical companies, this can have a negative edge in that in can keep companies from engaging with certain groups, e.g, if a biopharma company doesn’t want to put out a message that could be misconstrued by investors, so they end up avoiding all outreach with advocacy groups in general, for fear that one message might spread very quickly, to the wrong audiences.
- Just try it and see if it works vs. baby-step approach – It should be obvious where pharmaceutical communicators fall more often than not: definitely in the baby-step approach category. But for (some) nonprofits and most educators, the idea of diving right in and trying a novel way of using social media to get students engaged (Professor Rubega actually assigned her students to “tweet about the birds around them” and ended up encouraging them to connect dots and explore their environment in ways she had never seen before), is actually the best way to get over the hurdle of fear and see faster results. Sometimes success can come in a sprint, and sometimes in a marathon.